Despite having just opened in February 2020, we felt so strongly about the need for change in the funeral industry that we were one of very few independent funeral homes to respond to the Competition and Market’s Authority (CMA’s) Funeral Market Investigation.

We are pleased that our response is helping to bring about fundamental change including ‘An obligation for all funeral directors to clearly and prominently set out the price for an Attended Funeral (a description of which we shall specify) so that those in the position of having to arrange a funeral can, if they wish, compare different funeral directors’ prices before deciding which to use.’ Also, that ‘Funeral directors are formally registered, with the quality of key aspects of their activities subject to review by independent inspectors.’

(CMA Funeral Market investigation Final Report December 2020. Executive Summary point 4 and 5 page 5)